State Farm® Insurance Agent Jim Metzler
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alan Bravo
April 28, 2025
5
out of
5
rating by Alan Bravo
"Helpful with my numerous policies - thanks!"
We responded:
"Alan, thank you so much for your 5 Star Review. We appreciate the opportunity to help with your insurance needs. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Jim Metzler"
Heidi Wurster
April 22, 2025
5
out of
5
rating by Heidi Wurster
"I’ve been a client of Jim Metzler’s State Farm office since 2002, starting with a renter’s insurance policy when I got my first apartment. Since then, my coverage has grown to include a homeowner’s policy and insurance for two vehicles. Throughout all these years, the team at this office has consistently provided exceptional, customer-focused service. I especially want to recognize Connie Clements, who I’ve worked with closely since I added my cars and condo to my policy. She is absolutely fantastic–always patient, incredibly thorough, and quick to respond to any questions, even the random one-off ones. She takes the time to walk through every detail of my policies and makes sure I fully understand everything. I highly recommend Jim Metzler’s office–and if you get the chance to work with Connie, you’ll be in great hands."
We responded:
"Heidi, Thank you for both your Google and your Better Business Bureau 5 Star Reviews. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! You are correct, I am very lucky to have Connie on my team. Everyone at the Jim Metzler-State Farm Office looks forward to continuing to support our customers and to help with their insurance needs. Stay SAFE! Jim Metzler"
Kevin Gombos
April 22, 2025
5
out of
5
rating by Kevin Gombos
"The quality of Jim’s work and employees is reflected in his own passion for what he does. He takes time out of his day to meet with his customers and discuss any policy changes and is looks to provide the best coverages for an individuals needs. For any question you may have he already has an answer!"
We responded:
"Kevin, We appreciate your 5 Star Review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Stay SAFE! Jim Metzler"
Judith Anderson
February 7, 2025
5
out of
5
rating by Judith Anderson
"My husband and I spent 3 hours with Jim reviewing our insurance coverages. We have been clients of his since 1995. He is an extremely personable guy who loves his job and thinks of his clients like family. He had great recommendations and improved our coverages immensely, even saving us some money on some of the policies. Our experience was tremendous, and I would highly recommend that you visit with Jim if you are considering a change in your insurance agent or coverage! Thank you Jim, for taking such great care of us and our family!"
We responded:
"Judy, Thank you so much for your kind words. It is people like you and Mark that have allowed me to enjoy my job for nearly 44 years. We appreciate your business and we value your friendship. Stay SAFE! "
John Liebner
September 25, 2024
5
out of
5
rating by John Liebner
"Wayne is a true professional of his craft. I really appreciate the no hassle experience with his great customer service."
We responded:
"I'm so happy my team was able to provide outstanding customer service. Feel free to call us anytime we can help. "
Peter Marshall
August 13, 2024
5
out of
5
rating by Peter Marshall
"Jim is a fantastic agent. He went above and beyond and scheduled an evening 5pm consultation and talked with us as long as we needed and didn’t stop until the job was done!"
We responded:
"Peter It was great meeting with you and Natalie. I appreciate your kind words. As I told you when we met, I believe my job is to help my customers understand their policies and to help them get the best deal possible. Stay safe and I look forward to talking with you soon. Jim"
Cynthia Vaughan
August 5, 2024
5
out of
5
rating by Cynthia Vaughan
"Just had a policy review with Jim. It was great, very comprehensive and really helped us understand all of our policies better. He was able to help us with making sure we were insured correctly by making some changes both by removing items we did not need and adding some we did. We have been with Jim for 20 years and have always had a great experience with him and the others in his office. Would highly recommend them."
We responded:
"Cynthia, Thank you for your kind words. I appreciate your 20 years of continued business. My agency takes great pride in helping our customers get the best deal possible. Understanding their coverages is critical in making sure they have the right policy for their family...not too much and not too little. Feel free to reach out any time you have questions. Jim."
Susan Whistler
July 15, 2024
5
out of
5
rating by Susan Whistler
"I was able to solve a problem with a phone conversation. The person was knowledgeable and quickly helped me."
We responded:
"Susan, thank you for your feedback. We’re delighted to hear that your problem was quickly solved with a phone conversation and that our team member was knowledgeable and helpful! Your satisfaction is important to us, and we’re glad we could assist you efficiently! -Jim "
John (John)
July 10, 2024
5
out of
5
rating by John (John)
"I have been with Jim for a few years now, what makes this team different than other agencies, anytime I have a claim or an issue with the policy, I call the office and they always go above and beyond, specifically Connie, she is truly caring, so is Jim, other agencies I have been, they only sell you the policy, anything afterwards, they are never helpful, I truly appreciate the whole team, thank you!"
We responded:
"John, I'm so happy that Connie was able to take care of you. She's one of my best! We love being able to help our customers with all of their insurance needs- Jim "
Young June Kim
June 20, 2024
5
out of
5
rating by Young June Kim
"Jim Metzler State Farm offers personal and client perspective counseling."
We responded:
"Thank you for highlighting our personalized approach at Jim Metzler State Farm Agent! We're dedicated to providing comprehensive support that goes beyond traditional insurance services, making sure our Good Neighbors feel confident and informed in their decisions! We appreciate your positive feedback! -Jim"
Debra Hizer
June 4, 2024
5
out of
5
rating by Debra Hizer
"I've been a client for over 40 years. You won't find better customer service anywhere else."
We responded:
"Debra, It has been my pleasure to help you with your insurance needs for the past 40 years. You will always be a special friend to me and my team. Let us know whenever we can help. Jim Metzler"
Bill Scharbrough
June 1, 2024
5
out of
5
rating by Bill Scharbrough
"Jim has been our agent since1984. I appreciate how thorough he is in understanding our individual needs and goals. Explaining the options based on what works best for us has been really helpful in planning our insurance and liability needs. In addition he has been helpful asking questions that we need to answer for ourselves about non insurance related issues that require as much thought and planning as insurance. 5 stars for sure."
We responded:
"Thank you for trusting me and my team for the past 40+ years. We're dedicated to providing comprehensive support that goes beyond traditional insurance services, making sure our Good Neighbors feel confident and informed in their decisions! We appreciate your positive feedback! -Jim"
Kevin Comer
May 28, 2024
5
out of
5
rating by Kevin Comer
"I’ve been a client of Jim Metzler’s for 40 years! Always received quick, professional, kind advice and service. ! I truly appreciate Jim and his staff. They are the best! My husband of 10 years totally agrees with me! Thank you! Sandra Williams"
We responded:
"Sandy, It has been my pleasure to work with you and your family for the past 40 years. You will always be SPECIAL to me and my team. Please let us know whenever we can help. Stay SAFE! -Jim "
Chester Gray
March 28, 2024
5
out of
5
rating by Chester Gray
"Jim, great visiting with you yesterday. Thank you for your gift of time and knowledge!! I WILL TAKE THE STEAK!!!!"
We responded:
"Chester, Always good working with you. I hope there is lots of "steak" in both of our futures. "
Yenumula Reddy
March 26, 2024
5
out of
5
rating by Yenumula Reddy
"Good service"
We responded:
"Yenumula, Thanks for the 5 Star Review. We strive to provide Good Service to all of our customers and be that "Good Neighbor" everyone needs. "
Jonathan Rocha
March 21, 2024
5
out of
5
rating by Jonathan Rocha
"I was thrilled to have Connie as my agent, she is an absolute expert and provided me with the best policy package for my needs. She was transparent about everything and did not pressure me into paying for anything that I did not need. 100% satisfaction."
We responded:
"Thanks Jonathan, and I'm thrilled to have Connie on my team. My office takes great pride in providing outstanding customer service and Connie is just one example of that. Let us know whenever we can help. Jim Metzler"
Andy Daupert
March 12, 2024
5
out of
5
rating by Andy Daupert
"The other day, while reviewing our policies with Jim, I came to realize I have been with him for 42 years. He has been my insurance person since I was 17 years old, and has covered every car I have ever owned save one. Jim is a wonderful human, who cares about his clients."
We responded:
"It has been a joy protecting the people and things you care about most, Andy! Thank you for your continued business and your loyalty over the years. That means the world to me, and my State Farm team. I appreciate your kind review and look forward to speaking with you again soon! Always fun to connect with so many of my friends and family from Pike Township. Stay Safe! "
Gunnar Tysklind
February 27, 2024
5
out of
5
rating by Gunnar Tysklind
"Jim and Christine have been excellent and make the entire process very easy. They are not pushy and understand realistic expectations and goals"
We responded:
"You can always rely on our State Farm team to truly listen to our customers and their unique needs. Every situation is different and we respect that! Thank you very much for your kind review. We look forward to serving you and your insurance needs for years to come! "
Richard brown
February 25, 2024
5
out of
5
rating by Richard brown
"Had a full policy review with my State Farm representative, Jim Metzler. It’s been a while since someone has gone over every line of our policies and explained what’s covered. It was a good visit that everyone should have. Having an agent that is willing to take the time is a real plus."
We responded:
"Policy reviews are so important, Richard! A lot can change in a year. You can always count on our State Farm team to take the time to work with you - our Good Neighbors are at the core of everything that we do. If you have any other questions or concerns about your insurance, please give us a call! We're more than happy to answer any questions that you may have. "
Lisa C.
February 23, 2024
5
out of
5
rating by Lisa C.
"Jim's office took care of my insurance needs. His team was very knowledgeable and patient with all of my questions regarding a recent accident. Connie provided excellent customer service throughout the entire process - providing updates each step of the way. Thank you Jim and team!!"
We responded:
"You can always rely on our State Farm office to be there for you during your time of need, Lisa! Knowing where your claim is at in the process is extremely important to us and helps to give you peace of mind during the process. Thank you so much for your terrific review and we look forward to serving your insurance needs for years to come! "
Nanette Jackson
February 12, 2024
5
out of
5
rating by Nanette Jackson
"Jim is personable and knowledgeable. He took the time to help us determine what we needed for our home and auto insurance coverage. We are very happy with the product that we are receiving."
We responded:
"Thanks for the wonderful review! That’s terrific news, Nanette! Making the process of purchasing insurance as easy and stress-free as we can is what we strive for. I’ll always look to use my decades of insurance experience to help make your decision easier. If you have any other questions or concerns about your Auto Insurance or Homeowners Insurance, let us know! We’re always here for you."
David West
February 12, 2024
5
out of
5
rating by David West
"I've been with State Farm for many years. When my agent in Carmel retired, my account was transferred to Jim (who already handled my Humana part D medical insurance. Jim met with me and my wife for several hours reviewing our Medicare supplemental insurance. He was very thorough and answered all our questions. In the end, he recommended a few changes that will save us a few thousand dollars a year with no coverage change. Jim is very knowledgeable about auto, home, and health care insurance and is very personable in discussing the topics."
We responded:
"David, Thanks for your kind words. Working with customers like you and Nora make my job enjoyable. I'm glad we were able to find those savings and I look forward to working with you for years to come. Jim"
nicole schofield
January 23, 2024
5
out of
5
rating by nicole schofield
"I have been with them for many years, wonderful people, very helpful and they always make sure you understand what you are buying. Highly recommended!"
We responded:
"Nicole, Thank you for your kind words. It has been my pleasure to serve as your agent for the past 25 years. People like you are the reason I love my job! Stay SAFE! Jim"
Nancy Main
November 12, 2023
5
out of
5
rating by Nancy Main
"Jim recently reviewed every aspect of our homeowners and car insurance policy. He explained everything so I could understand the premiums and make decisions about any changes I’d want to make. He was very informative and I feel like I now have a much better understanding of our coverage for our home and car. He even told me how to get the safe driver’s discount! I appreciate Jim’s patience and time he spent on our policy review."
We responded:
"Nancy, It was great to speak with you about your current State Farm Policies. I truly feel my job is to help "educate and inform" my customers about the risks of everyday life and what policies are available to help them minimize their risks. Stay SAFE! Jim "
Kristen Wolfram
November 2, 2023
5
out of
5
rating by Kristen Wolfram
"Jim very thorough and helpful. He worked to get the best coverage for my needs at the best price. I’ve worked with him for 30 years and wouldn’t ever change!"
We responded:
"Thanks Kristen. It was great talking with you today. I appreciate you allowing me to take care of your home and auto insurance needs for over 30 years. Customers like you make every day a treat. Happy Holidays, Jim"